1. Scope & Purpose
This Privacy Policy explains how Tinkerscape EduHub (“we”, “our”, “us”) collects, uses, stores, and protects personal information when you visit our website, submit inquiries, or enroll in our educational programs (online/offline) in New Delhi, India.
By using our website or services, you agree to the practices described in this policy.
2. Data We Collect
We collect only the minimum information needed to provide our services:
- Parent/Guardian details: Name, Phone, Email
- Student details: Child’s Grade and Study Interest
- Communications: Messages you send via forms, WhatsApp, email or phone
- Usage data: Basic device/browser information and pages visited (if analytics are enabled)
3. How We Use Data
- Respond to inquiries and provide program details
- Schedule demos, classes, and send reminders
- Share learning resources, homework, and progress updates
- Improve our courses, website experience, and support
- Comply with applicable laws and enforce our Terms & Conditions
4. Consent & Communications
By submitting a form or registering, you consent to being contacted via WhatsApp, SMS, email, or phone for educational communication, reminders, and relevant updates. You can opt out anytime by replying “STOP” or emailing us at info@tinkerscapeeduhub.com.
7. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Data Retention
We retain personal data only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. When no longer required, we aim to delete or anonymize it safely.
9. Children’s Privacy
Our programs serve children but accounts and enrollments must be completed by a parent or legal guardian. We collect only essential child information (grade and study interest). If you believe we have collected more than necessary, contact us and we will promptly review and, where appropriate, delete such data.
10. Your Rights
Subject to applicable law, you may request to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete data that we no longer need or are processing based on your consent
- Withdraw consent for communications at any time
To exercise these rights, email us at info@tinkerscapeeduhub.com.
11. International Transfers
We are based in New Delhi, India. Your data may be processed in India or in other locations where our service providers operate. In all cases, we require appropriate safeguards consistent with this policy.
12. Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes means you accept the revised policy.
13. Contact & Grievance
If you have questions or requests regarding this Privacy Policy, or wish to raise a concern, contact our Grievance Officer:
- Grievance Contact: Tinkerscape EduHub
- Email: info@tinkerscapeeduhub.com
- Phone/WhatsApp: 9599207429
- Location: New Delhi, India